Urgent Care or Emergency Department?

The Capital Region's health care systems continue to face unprecedented pressures and demand for services, particularly in the region's emergency departments. To ensure this resource is available to those who need it most urgently, it’s important to know what type of care you need when you are sick or injured.

Your Doctor’s Office or Virtual Care

For care and treatment of non-urgent issues

  • Routine Well Visits
  • Preventative Care
  • Immunizations or Shots
  • Diabetes
  • Rashes
  • Gastrointestinal Issues
  • High Blood Pressure
  • Tooth Pain
  • Sore Throat
  • Pink Eye
  • Lower Back Pain
  • Animal or Insect Bite
  • Urinary Tract Infection
  • Pelvic Wellness

Urgent Care

For immediate but not life-threatening needs

  • COVID-19 Testing and Evaluation
  • Sprains and Strains
  • Stitches
  • Rashes
  • Cold and Flu Symptoms
  • Tooth Pain
  • Sore Throat
  • Pink Eye
  • Lower Back Pain
  • Animal or Insect Bite
  • Ear Pain

Emergency Care

For any life-or-death emergency or urgent afterhours needs (open 24/7)

  • Allergic Reactions
  • Babies Needing Immediate Care
  • Chest Pain
  • Severe Burns
  • Seizures
  • Serious Eye or Head Injuries
  • Stroke Symptoms
  • Severe Abdominal Pain
  • Broken Bones
  • Rapid Bleeding
  • Heart Attack Symptoms
  • High Fevers
  • Breathing Problems
  • Drug Overdose or Poisoning
  • Bad Falls (for Seniors)
  • Any Life-threatening or Limb-threatening Injuries