Welcome to the official website of Rotterdam Emergency Medical Services.  We hope that this website will provide the residents of the communities we serve with all the information they need about their ambulance service, a service that has continuously provided dedicated and quality ambulance service since 1936.  Please check back frequently as we will continue to add content about the EMS service in Rotterdam.

About REMS

Rotterdam Emergency Medical Services, Inc, or REMS, is a not-for-profit 501(c)(3) organization based in Rotterdam New York that provides Advanced Life Support ambulance service to the residents of the Town of Rotterdam.

REMS operates 2 stations within the Town of Rotterdam.  The west station is located at 101A Princetown Rd and the east station, which is the main business office, is at 2007 Cardiff Rd.  Each station houses 2 New York State Department of Health Certified ambulances which are always ready to respond to EMS requests.  The east and west station are both staffed 24 hours a day, 7 days a week.  Both with the option of personnel call backs to respond if needed.  EMS services are accessed through the 9-1-1 system.

REMS provides EMS service to 28,845* residents covering 36.5 square miles in the Town of Rotterdam.


* US Census, 2006-2008 American Community Survey

** 2000 US Census Data


Mutual Aid - What is it and how does it work?


I've called for an ambulance, and when it arrived, it wasn't my regular service provider.  Why is that?  There are times when the EMS system has requests for service that outnumber the amount of resources that are available at that time.  In situations like this, EMS services rely on outside agencies to assist covering these calls to ensure the requests for services are met in a timely fashion.  Rotterdam EMS is no different.



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Rotterdam, NY
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Business Office

2007 Cardiff Road

Schenectady, NY 12303

Monday-Friday 8am to 4pm


Phone:  (518) 356-5609

Fax: (518) 355-5990